Privacy Policy

Company Name: Digital Dwell LLC
Address: 212 N 2nd St Ste 100, Richmond, KY 40475
Phone: +1 (859) 869-9756
Email: info@digitaldwell.shop
Website: www.digitaldwell.shop

At Digital Dwell LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect information in several ways to provide you with a seamless shopping experience:

a. Information You Provide to Us

• Personal Information: Name, email address, billing/shipping address, phone number, and payment details when placing an order or contacting us.

• Account Information: If you create an account, we collect login credentials (email and password).

• Communication Data: When you contact us via email or form, we collect your message and contact details.

b. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages you visit and time spent

• Referral sources (how you found us)

We may use cookies and similar technologies to collect this information.

2. How We Use Your Information

We use your personal data for the following purposes:

• To fulfill orders and process payments

• To ship products and manage returns

• To respond to your inquiries and provide customer service

• To send order updates, promotions, or newsletters (if you opt in)

• To improve website performance and customer experience

• To detect and prevent fraud or security issues

• To comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share it with trusted third parties to operate our business effectively:

• Payment processors (e.g., Stripe, PayPal)

• Shipping carriers (e.g., USPS, UPS)

• Service providers (e.g., email marketing platforms, website hosting)

• Legal authorities, when required by law

All third parties are required to protect your data and use it only as necessary to provide services to Digital Dwell LLC.

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Store user preferences

• Enable essential website features

• Track site usage and analytics

• Provide relevant advertising (if enabled)

You may disable cookies through your browser settings, but doing so may limit your ability to use some features of the site.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data. While we strive to protect your information, no system can guarantee 100% security. We encourage you to keep your account password confidential and secure.

6. Your Rights & Choices

Depending on your location, you may have the following rights:

• Access the personal data we hold about you

• Correct inaccurate or outdated information

• Request deletion of your data (subject to legal exceptions)

• Opt out of marketing communications

• Withdraw consent (where applicable)

To exercise these rights, email us at info@digitaldwell.shop.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has submitted information, we will delete it promptly.

9. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, and resolve disputes.

10. International Users

If you are accessing our website from outside the United States, please note that your information will be processed in the U.S. and may be subject to U.S. laws.

11. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review it periodically.

12. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Digital Dwell LLC
📍 212 N 2nd St Ste 100, Richmond, KY 40475
📧 Email: info@digitaldwell.shop
📞 Phone: +1 (859) 869-9756